AirTouch Manuals & User Guides

AirTouch represents two pioneering technological domains shared under the same brand name on this platform.

In the residential climate control sector, AirTouch (by Polyaire) manufactures Australia’s smartest air conditioning controllers and intelligent temperature sensors. Their systems, such as the popular AirTouch 5, allow users to manage multi-zone climates, set flexible schedules, and monitor home temperatures from a sleek touchscreen console or a mobile app.

The brand also encompasses Airtouch (Shanghai) Intelligent Technology Co., Ltd., a leader in high-performance millimeter-wave radar sensor chips and modules used for smart home automation, gesture recognition, and security. Whether you are upgrading your home HVAC for smart, energy-efficient comfort or integrating advanced IoT sensors in commercial applications, AirTouch delivers robust, cost-effective solutions.

• How do I update my AirTouch 5 software?

  When an update is available, a red dot will appear on the console screen. Open the Quick Menu, select Settings, tap 'Update', follow the on-screen prompts, and allow the console up to 10 minutes to download and automatically restart.

• Can I control individual room temperatures with my AirTouch system?

  Yes, AirTouch Intelligent Temperature Sensors monitor individual zones (rooms). Through the console or app, you can adjust airflow percentages or set precise temperatures to ensure comfort exactly where it is needed without wasting energy.

• Why is my AirTouch 3 screen displaying an AC Error?

  An AC error code on your AirTouch console generally means the connected air conditioning unit is experiencing a fault, rather than the controller itself. Use the provided error code to consult your AC manual or a qualified technician.

• How do I pair my smartphone to the AirTouch console?

  Download the dedicated AirTouch mobile application from the Google Play Store or Apple App Store. Ensure your smartphone is connected to the same home Wi-Fi network as the console, and follow the in-app pairing instructions.

• What are AirTouch radar modules used for?

  Airtouch (Shanghai) modules, such as the 24GHz and 60GHz sensors, provide cost-effective motion, position, gesture, and vital sign detection for integration into smart lighting, security systems, and other IoT devices.

• How do I replace the battery in my AirTouch Intelligent Temperature Sensor?

  Remove the sensor cover from the wall plate, take out the retaining screw, and replace the flat battery with a fresh 3V CR2450 battery. Press and hold the Zone Button for 5 seconds before putting the new battery in to drain residual charge.