ANEX IQ Basic -rattaat
IQ ALL-IN-ONE
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AVALEX PTE. OY.,
8 Eu Tong Sen Street #17-88, Central
Toimistotorni 2, Singapore, 059818
+65 62215096 XNUMX XNUMX
office@anexbaby.com
Asiakirjat / Resurssit
 | IQ Basic rattaat |
Viitteet
- Käyttöopasmanual.tools
Dear Anex Team,
We are experiencing an issue with our Anex IQ stroller and would appreciate your assistance.
We have these height adapters that were previously attached to the frame, and we used them with the bassinet without any problems. After removing the bassinet, we installed the seat unit (stroller seat) without the adapters.
However, the height adapters are now stuck in the seat unit, and we are unable to remove them. We have tried pulling them out, but they do not come off.
Could you please advise how to safely remove these adapters? If possible, we would appreciate it if you could send us instructions or a guide.
We have attached photos for your reference.
Thank you in advance for your help.
Ystävällisin terveisin
Yuliya Tolkishevskaya
We are experiencing an issue with our Anex IQ stroller and would appreciate your assistance.
We have these height adapters that were previously attached to the frame, and we used them with the bassinet without any problems. After removing the bassinet, we installed the seat unit (stroller seat) without the adapters.
However, the height adapters are now stuck in the seat unit, and we are unable to remove them. We have tried pulling them out, but they do not come off.
Could you please advise how to safely remove these adapters? If possible, we would appreciate it if you could send us instructions or a guide.
We have attached photos for your reference.
Thank you in advance for your help.
Ystävällisin terveisin
Yuliya Tolkishevskaya
How do I remove the height adapters from the Anex IQ seat unit if they are stuck?
Removing height adapters from the Anex IQ seat unit typically requires engaging the release mechanism located on the adapters themselves or the seat unit's attachment points. If they are stuck, please try the following steps:
Varoitus: Do not use excessive force or tools like pliers, as this may damage the plastic locking tabs. If the adapters remain stuck, it is recommended to contact Anex customer support directly at office@anexbaby.com or visit an authorized service center, as there may be a mechanical obstruction or a need for professional lubrication of the locking pins.
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